Cancellation and Refund Policy
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- Cancellation and Refund Policy
Cancellation and Refund Policy of Reflection Cleaning Services
Cancellation Policy:
1. Notice Period:
Clients are required to provide a minimum of 24 hours’ notice for cancelling any scheduled cleaning service.
2. Cancellation Fee:
Cancellations made with less than the required notice period may incur a cancellation fee of 50% of the service cost.
3. Rescheduling:
Clients may reschedule a service with 24 hours’ notice without any additional charges.
4. Exceptions:
Exceptions for emergencies or unforeseen circumstances will be considered on a case-by-case basis.
Refund Policy:
1. Eligibility for Refunds:
Refunds are only issued for services not rendered or in cases where the service provided is significantly below the agreed-upon standards.
2. Requesting a Refund:
Clients must request a refund within 2 days of the service date by contacting [Click Here].
3. Processing Refunds:
Valid refund requests will be processed within 7 to 9 business days. Refunds will be issued using the original payment method.
4. Partial Refunds:
In cases where only a part of the service was unsatisfactory, a partial refund or service redo may be offered.
5. Non-Refundable Services:
Certain services or fees, such as late cancellation fees, may be non-refundable.
Contact Information :
For any questions or concerns regarding cancellations and refunds, please contact us at [Click Here].